Dear Anthony,
My partner, David Hall has expressed to me what a fine person you were and
suggested that I use your professional services should the need ever
arise. The need did in fact still arise last week when a front tire on my
Ford F350 self-destructed. On Thursday and again on Saturday I engaged
your team to help me out of this predicament. In a world that is quick to
complain, I am here to do just the opposite. The people that work with you
treated me with great cordiality and in a timely fashion at a price that
was fair, I am sure. David and I try hard to be good at what we do and are
absolutely committed to being fair to people. We are most pleased to find
someone in your field that feels the same way. When the need arises again,
as it surely will, I will be quick to be back at your doorstep.
You can be proud of what you’ve built at Atlantic Tire.
Respectfully yours,
William H. Gurley, DDS, MS
Weatherstone Elementary
1000 Olde Weatherstone Way
Cary, North Carolina 27513
919-380-6988
May 22, 2003
Dear Mr. Blackman,
I want to thank you and Atlantic Tire for awarding me the Atlantic Tire
and Service Award for the Cary Chamber of Commerce Honor A Teacher Award
Program. Interviewing and receiving this award has been the most exciting
experience in my life, as I have envisioned being a teacher since I was a
young child. The Atlantic Tire and Service Award has been a blessing to me
as well as a motivation to continuously strive to be the most effective
teacher I can be, making a difference in the lives of my students.
I want to also thank you for your future commitment in recognizing and
awarding outstanding teachers in the public schools of Cary, North
Carolina. Thank you for this great honor.
Sincerely,
Jennifer Schawel
Dear Anthony,
I simply cannot tell you how much I appreciate your efforts to get a new
set of tires on my car on such short notice. I really want you and your
staff to know that you did a great job and I felt very secure when I left
town on Monday.
No one will ever put tires on my car except you. Thanks so very much.
-N.S.
Cary, NC
“It’s a pleasure to do business
with honest people! When I brought my wife’s car in the other day, I
thought I needed a tune-up. It was a pleasure to find it didn’t need a
tune-up and to have the real problem explained so that I could understand
it. Atlantic Tire and Service remains at the top of our list.” G.M.
WVTD Channel 11
“How thankful we are to know
about Atlantic Tire and Service. In all my dealings with you all, you have
treated me fairly – actually more than fairly! You always go out of your
way to make sure my wife and I are happy. I’ll always be your customer and
look forward to referring my friends.”
M.S. North Raleigh
“Working with you is an absolute
pleasure. Two traits I hold in high regard personally and professionally
are integrity and respect. Consequently, I am compelled to tell you that
working with you is an absolute pleasure. Business can be tough, but not
with people like you. Thank you for such great service.” A.R. North
Raleigh
“Please add my name to your
lengthy list of more than satisfied customers. I am still amazed with your
competent and efficient service. Your mechanics tracked down what was
wrong with my car and fixed it in record time. Your service in every way
was above and beyond the call! Thank you!”
S.V. North Raleigh
Dear Anthony,
I am writing to tell you about the great service your company delivers. A
couple of years ago I noticed a nail in my wife’s tire as she was headed
to Kroger. I suggested she pull into Atlantic Tire and have it plugged.
Turns out the nail had not penetrated the tire enough to leak air, however
one of her other tires was worn out dangerously. Your technician wouldn’t
let her leave without a used tire installed at No Cost. I couldn’t believe
this in these times.
We have since purchased 8 tires and some brakes from your company. Your
people always go the “extra mile”. We have recommended you to dozens of
people who have become loyal customers like us. I had a burned out cooling
fan. Your technician verified my diagnosis, installed a new fan and it
still didn’t work. A link was burned and while he was explaining my
options he had a thought. He had a friend at a Buick dealership who could
fax him a schematic of my wiring. Extra mile and 30 minutes later I am on
my way with a complete repair.
Thanks for the great service. Keep up the good service and we will
continue to tell all our friends and neighbors about Atlantic Tire.
Sincerely,
B. & S. M., Cary
Dear Sirs,
Last Friday morning as I was about to leave town to see friends in
Wilmington, NC I discovered I had a flat tire. I had bought my set of
tires at Atlantic Tire & Service in December, 1999 and decided to get my
car back to that same location. In about an hour, I had a new tire and was
on my way.
I got excellent courteous service from your employee, Mike Blackman. He
was very professional and understanding of my situation. I have lived in
Cary my whole life (42 years) and have seen a lot of changes. Mike’s
wonderful customer service and positive attitude was a throw back to the
“old Cary” that I remember from my childhood!
I will happily recommend your store to my family and friends. Thank you
again for your help and service.
Sincerely,
L. M., Cary
April 1, 2003
Atlantic Tire
1380 NW Maynard
Attn: Store Manager
Todd R. Mescher
219 Needle Park Drive
Cary, NC 27513
Dear Store Manager,
The other day around 5:45 I left my house to attend classes at the
Business and Industry Center near Waverly Place. During the course of my
trip, my left back tire of my truck became very flat, and my truck barely
made it into the Rose Mart gas station. I attempted to use their machine
for air to fill the back tire, but it was out of order.
One of your technicians, Josh, was near where my truck was parked and I
asked him if I could possibly use your air facilities. He was more than
happy to let me do that, and I pulled around to the front of your
business. Upon further inspection, Josh noticed that my tire had been
pierced by a metal object (which was still in the tire). He took the time
to take the tire off of my truck, remove the metal object, seal the
puncture, fill the tire with air, and put it back on my truck. Bear in
mind that your business was about to close at 6, and he still completed my
repair. I was late to my class but was still able to attend a significant
portion of it.
I just wanted to bring to your attention the great service Josh did for me
the other day. I appreciated him taking the time to fix my tire,
especially when your business was about to close. Due to the great service
I received, I will think of Atlantic Tire first for my next auto service
needs.
Sincerely,
Todd R. Mescher
|